SpinShark support
Real people on live chat, around the clock. Whatever the question, day or night, here is how to reach us and which channel is right for it.
Channels
| Channel | Where | Hours or use |
|---|---|---|
| Live chat | chat bubble at the bottom right of every page | 24/7 |
| email@spinshark.support | documents and written requests | |
| FAQ | FAQs in the footer | account, deposits, verification, mobile play |
Scroll horizontally to see the full table
Documents
Send verification documents through your account or to email@spinshark.support; our team confirms them and releases your withdrawal.
Limits and breaks
Deposit limits are set from your account and apply at once. For a longer break, ask the live chat and we will arrange it.
Frequently asked questions
When is live chat open?
24 hours a day, 7 days a week.
Where do I send documents?
To email@spinshark.support or through your account.
What does the FAQ cover?
Accounts, registration, password recovery, currencies, deposits and withdrawals, mobile play and verification.
Can I set a deposit limit?
Yes, daily, weekly or monthly, effective immediately.